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Delivery Terms

Nieboo Delivery Rates

The Majority of orders are shipped Free

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

Select Proceed to Checkout
Select or add your shipping address
Select a shipping speed and select Continue
Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary


We offer standard shipping in 3 to 5 days to UK mainland free for most goods and express next day delivery for only £10.59.


Delivery Policies

Our aim is to deliver all goods ordered with standard delivery to U.K mainland in 3-5 working days and all other addresses within 10 working days of confirming the order (unless otherwise stated), however sometimes delays do happen and can take up to 14 days. The majority of order are fulfilled by Amazon or a fulfillment centre to ensure the best packaging and delivery for a fast and hassle free delivery.

All goods ordered with express delivery should arrive within 1-2 working days of confirming the order, however sometimes delays do happen and can take up to 14 days, Please not next day means next working day from when the order is dispatched and not the next day from when the order is placed.

All delivery costs will be shown automatically before you confirm your order, please click on the delivery page for cost.

Our orders are sent by courier or Royal Mail – most shipments require a signature, so please specify an address where someone will be able to sign for the delivery. All parcels must be opened by the addressee only.

If your delivery has not arrived within the time frame that we state, please contact us by email and we will do our best to make sure you receive your order as quickly as possible.

We do everything possible make sure your goods are delivered on time but cannot be held liable for any late deliveries, as we are relying on a 3rd party company.


Returns Policy

On our site you have the right to contact us and cancel your order at anytime before it has been dispatched. After it has been dispatched you can follow the below to receive a full refund:

If you’re unfortunate enough to receive a faulty product or you’ve changed your mind, no problems. We’ll try to make it as easy as we can for you to return an item

Just email cs@nieboo for a returns label.


We take responsibility for any lost  lost / misrouted orders and will be happy to provide a refund in these cases.

Should your order be delayed please also contact us and we will do our best to ensure it reaches you. We do not promise this will be refunded due to the delay however you have the right to send it back as above in the returns policy.

Please note items can not be returned when purchased from health and beauty in the interest of hygiene.